Refund policy

Return and Refund Policy

All furniture sales are final after the item has been picked up or delivered. We encourage customers to review product photos, descriptions, dimensions, and condition details carefully before purchasing.

Orders may be cancelled within 24 hours of purchase, provided the item has not already been picked up or delivered.

We do not accept returns or exchanges due to size, fit, color preference, change of mind, or an item not fitting through a doorway, hallway, stairway, or other access point. Customers are responsible for confirming measurements and access before pickup or delivery.

If an item is delivered damaged or is materially different from its listing, please contact us through our website within 24 hours of delivery. Include your order number, a description of the issue, and clear photographs. We will review the claim and, when appropriate, offer a repair, replacement, partial refund, or full refund at our discretion.

Items must remain in the condition in which they were received while a claim is being reviewed. Damage occurring after pickup or delivery is not eligible for a refund.

Approved refunds are returned to the original payment method. Processing times may vary depending on the customer’s bank or payment provider.