Shipping policy

Shipping and Delivery Policy

Front Range Furniture does not offer standard parcel or freight shipping. Orders are available through free local pickup or local delivery within our eligible service area.

Local Pickup

Local pickup is available at no additional charge. After your order is placed, we will contact you when it is ready and coordinate a pickup time. Please bring your order confirmation when collecting your purchase.

Local Delivery

Local delivery is available to eligible addresses within 30 miles of our store for a flat fee of $125 per order. Eligibility is determined by the delivery address entered at checkout. Orders outside the delivery area cannot be delivered through our online checkout.

We will contact you after purchase to coordinate a delivery date and time. Delivery timing depends on availability, order size, and scheduling conditions.

Customer Responsibilities

Before purchasing, customers must confirm that the item dimensions will fit through all doorways, hallways, stairways, elevators, and other access points. The delivery area must be safe and reasonably accessible. Additional services such as assembly, furniture removal, difficult carries, or placement beyond normal access are not included unless agreed to in advance.

Please ensure that an adult is present to receive the delivery. If delivery cannot be completed because no one is available or the location is inaccessible, an additional delivery fee may be required to reschedule.

Damage or Listing Issues

Please inspect your order at pickup or delivery. If an item is delivered damaged or is materially different from its listing, contact us through our website within 24 hours and include your order number, a description of the issue, and photographs. Claims are handled according to our Return and Refund Policy.